Grace Holidays

Grace Holidays Booking Form

Your Details

Your Name:

Address Line 1:

Address Line 2:

Town:

County / State:

Post Code:

Home Number (Inc Dialling Code):

Work Number (Inc Dialling Code):

Email:

Your Holiday Destination

Holiday Name:

Other Information
Please use this text box to add any other relevant information such as Special Requests or Dietary Needs (please specify)

Terms & Conditions:

Tick here to confirm that you have read read and understood the booking form, agree to be bound by the applicable Booking Conditions, and agree to pay the balance due for my holiday no less than 3 weeks before the holiday start date.

Terms & Conditions of Booking

Please read these terms and conditions carefully. Please do not hesitate to contact us on 01492 531779 or by email at graceholidays@mail.com if you have any queries with the booking conditions or other aspects of your holidays.

THE CONTRACT
The following terms and conditions will apply to your booking. The person who signs the booking form will be accepting the booking conditions on behalf of and with the consent of all members of the holiday party. A contract between you and Grace Holidays will come into existence when we accept your booking form and deposit payment by issuing written confirmation of your booking.

The contract binds you and all the members of your party. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in the terms and conditions of booking. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract and loss of the booking.

Grace Holidays reserves the right to cancel, at their discretion, due to unforeseen circumstances, and/or receiving less than three bookings per organised tour. Under these circumstances only, a full refund would be given

PAYMENT & CANCELLATION PLAN
Payment can be made in full or by deposit to secure your holiday booking. The deposit required to reserve your booking is £70 per person which must be paid at the time of booking your holiday. In the event of cancellation the deposit is non-refundable. If you have paid your total holiday price, in the event of a cancellation, the remuneration is as follows:

30 days or more

15-29 days
8-14 days
7 days or less

> full refund minus
deposit
> 75% holiday cost
> 50% holiday cost
> no refund given

CHANGES TO YOUR BOOKING
If you wish to make a change to your confirmed booking, you can do so by telephone or by email. We will try to meet your new requirements but this will be subject to the availability of your chosen accommodation. There is a minimum of 14 days notice required prior to your holiday start date.

LIMITATIONS OF LIABILITY
We accept responsibility for those arrangements of your holiday which are within our control, but we cannot accept liability for any injury, loss or damage suffered by you or any other member of your party.

SPECIAL REQUESTS
We will endeavour to meet any special requests, but we are very sorry that these cannot be guaranteed.

DOGS, CATS AND OTHER PETS
Unfortunately, we are unable to cater for any pets during your holiday with us.

CHILDREN
Please note that children will remain the responsibility of their parents/guardians at all times. In addition, due to the nature of the holidays, we are unable to accept bookings from young people under the age of 18 years unless accompanied by an adult.

TRANSPORT
Grace Holidays does not arrange travel to and from the UK at this time. Grace Holidays does not handle flights- either overseas or domestic- at this time

HOLIDAY PRICES
The prices in our brochures are inclusive of VAT (where applicable). We guarantee that once you have made your booking and paid a deposit we will not increase your holiday price unless you make a change to your booking, although we reserve the right to amend the VAT element of prices in the event of a change in the rate of VAT.

All prices on the Grace Holidays website apply to mainland UK only, and do not include travel to and from the UK.

COMMENTS & COMPLAINTS
If you feel that you have any comments or complaints whilst on holiday, you should contact any member of the team during your stay so that we can try to resolve any problems as soon as possible. All team members will aim to be available to you for any assistance you may require. If your complaint is not resolved whilst on holiday, please write to Grace Holidays, The Haven, 14 Canning Road, Colwyn Bay, LL29 8EB within 28 days of returning from your holiday, stating your holiday code.

GENERAL
Please take care. Please treat the property, facilities and accommodation provided for you with respect and care so that other guests may continue to enjoy them. In the event that you notice any damage to any facility please report it immediately so that the appropriate action can be taken.

Grace Holidays reserves the right to refuse any person or persons it feels is unfit to travel/join a tour for whatever reason, at their discretion. Grace Holidays reserves the right to dismiss any person or persons from a tour/holiday for whatever reason, at their discretion